Privacy policy

This policy explains how Austin Jacks handles information on this website and in related club operations, including our membership and RSVP forms and our mobile app for iPhone and Android (the “App”).

1. Who this applies to

This policy applies when you:

  • Visit or browse this website
  • Submit a form on this website (for example membership or event RSVP)
  • Email us or contact us through social links we publish here
  • Use the Austin Jacks mobile App

Austin Jacks is a private men’s club for adults 21 or older in the United States. Our events are in-person social gatherings in the Austin, Texas area. We are not a dating service and not a children’s site or app.

2. Information we collect on this website

What you send us

  • Answers you type into website forms, such as name, email, birthday, membership choice, event choice, and similar fields on our membership or RSVP forms (hosted with Google Forms and linked from this site)
  • Messages you send to the club email or social accounts we list on this site
  • Requests you submit on our Account Deletion page, including the email of an App login and whether you also want club membership ended

What the site and form tools may collect automatically

  • Standard web logs and security data our website host (Squarespace) or form host (Google) may collect when you load a page or submit a form — for example approximate location derived from IP address, browser type, device type, and pages or form URLs visited
  • Cookies or similar technologies that the host uses to run the site, remember preferences (such as an age gate), or keep the site secure

We do not run advertising networks on this website. We do not sell personal information.

Age gate

Parts of this site ask you to confirm you are 21 or older before viewing club content. This is not a government ID check.

3. Information we collect in the mobile App

If you create an App login or use the App, we may also process:

  • Email and password (password stored by our authentication provider in hashed form), a username you choose, and date of birth
  • Membership details (Trial or Standard, paid or unpaid, dates), shirt size if you provide it, and organizer roles when applicable
  • Event RSVPs, waitlists, volunteer roles, ticket and dues payment status, check-in and attendance
  • Suggestions, problem reports, and feature requests you send in the App
  • Device permissions you allow (notifications, camera for organizer check-in, photos for organizers, calendar only if you add an event)
  • Payment amounts and Stripe identifiers when you pay dues or tickets in the App with Apple Pay or Google Pay (we do not store full card numbers; there is no typed-card form and no auto-renew)
  • Crash and diagnostic data through Sentry when that build has reporting turned on (we do not set your name or email as the Sentry user)

Website form answers may be imported into the same club records the App uses so organizers can check you in and so you can create an App login later.

More detail about in-App screens and controls is also in the App under Club Hub → App policies.

4. How we use information

  • Run the website, forms, and club communications
  • Process membership and event RSVPs submitted on the website or in the App
  • Confirm you are 21+ and administer birthday event credits when that program applies
  • Send email such as verification codes, password reset, and club notices about events or membership
  • Send push notices in the App when you allow notifications
  • Let organizers run events, door check-in, and club administration
  • Process dues and tickets, refunds, and event credits
  • Respond to deletion requests and other support email
  • Keep the website and App working and prevent abuse

We do not sell your personal information or use it for third-party advertising.

5. Who can see your information

  • You — information you submitted or that belongs to your membership or App login
  • Club organizers — what they need to run membership and events (for example RSVP lists).
  • Other members — Nothing
  • Service providers that process data for us, including:
    • Squarespace — hosting this website
    • Google — website forms (and, on Android, push delivery for the App via Firebase when used)
    • Supabase — authentication and club database for the App and imported form data
    • Stripe, Apple, and Google — wallet payments in the App
    • Expo — App updates and push delivery
    • Resend — club emails
    • Sentry — App crash reports

Those providers process data to provide their service. Stripe, Apple, Google, Squarespace, and similar companies also have their own terms and privacy policies.

We may disclose information if the law requires it, to protect safety, or if club operations are transferred, with notice where that is appropriate.

6. Retention

We keep membership, payment, attendance, form submissions we imported, and related records while the club needs them to run events, keep books, handle disputes, or meet legal duties.

A website membership signup that never creates an App login is removed after 60 days.

Deleting an App login removes the ability to sign into the App. It does not by itself end club membership. The email on the club profile, membership dates, birthday, RSVPs, attendance, credits, payment records, and membership status history may stay, along with suggestions or reports already sent and email delivery logs.

If you ask us to end your club membership or fully delete your account, we will.

7. Your choices

  • Stop using this website or clear cookies in your browser
  • Do not submit forms you do not want us to receive
  • In the App: turn off push, biometrics, camera, photos, or calendar in system or App settings
  • Ask us by email what we hold, or to correct it

Delete an App login

  • In the App: Profile → Manage membership → Delete app account (password + confirm; needs a network connection)
  • Form request: Google form
  • By email: austinjacksclub@gmail.com with the subject “Delete app account” and the login email. Please say whether you also want club membership ended.

We process deletion requests received through website/email by hand. We aim to finish within seven days and email you back.

8. Children’s privacy

This website, our forms, the App, and club events are 21+ only. We do not knowingly collect personal information from anyone under 21. If you think we have, email us and we will delete it.

9. Security

We use reputable hosts and HTTPS where provided. No method of transmission or storage is completely secure.

10. Where information is processed

The club is in Austin, Texas, USA. Information is processed in the United States and wherever our providers operate. Our services are intended only for use in the United States.

11. Changes

We may update this policy. For a material change that affects people who already use our services, we will give reasonable notice when appropriate (for example a note on this page, in the App, or by email).

12. Contact

Email: austinjacksclub@gmail.com